By effecting a booking of the Tour Packages and Services through these sites, you expressly agree to be bound by terms and conditions herein and the Supplier Terms.

1. CHANGES TO RATES

The rates quoted in respect of the Tour Packages and Services are subject to change without notice.

2. REMOVAL OF TRAVEL PRODUCTS

Aparu Holiday Sdn Bhd reserves the right at any time and from time to time to remove, modify or discontinue, temporarily or permanently the  Tour Packages and Services (or any part thereof) with or without notice. You agree that Aparu Holiday Sdn Bhd shall not be liable to you or to any third party in any way for any modification suspension or discontinuance of the Tour Pacakges and Services.

3. RESERVATIONS

Aparu Holiday Sdn Bhd  and their Suppliers are entitled at their discretion to refuse and/or decline to accept any booking or reservation placed through these Sites. You are responsible for your travel planning and any bookings or reservations made based on such planning. Aparu Holiday  Sdn Bhd will not be held liable nor entertain a refund of any nature should you book or reserve a Tour Packages and Services that is not suitable.

If you have any special requests these will be passed on to the relevant Suppliers but cannot be guaranteed by Aparu Holiday Sdn Bhd. Unless otherwise stated, all bookings or reservations are non-exchangeable and non-transferable.

4. TOUR  PACKAGES

Some Tour Packages and Services posted on these sites are offered by independent Suppliers and are subject to their terms and conditions and the availability of the Tour Packages and Services.

For such products, Aparu Holiday Sdn Bhd merely acts as a electronic booking platform for Tour Packages of the Suppliers and shall not be responsible nor liable for:

• overbooking, misinformation or mishandling of any booking/reservation or booking by the Suppliers; or
• any other dissatisfaction or complaint relating to the quality of the Tour Packages provided by the Supplier;
• any damage or loss to your personal property or personal injury howsoever sustained or caused.

Aparu Holiday Sdn Bhd shall not be considered a party to any transaction between you and any Supplier whether or not Aparu Holiday Sdn Bhd may have received some form of revenue or remuneration in connection with such transaction or be liable for any costs or damages arising out of, either directly or indirectly from you or any other person involved or related to the transaction.

5. NON-AVAILABILITY

All Tour Packages offered on these sites are subject to availability and acceptance, at the discretion of the Supplier of such product or service.

In the event a Tour Packages booked by you is not available, Aparu Holiday  Sdn Bhd shall use its reasonable endeavors to suggest an alternative packages or service of similar pricing and quality.

Where the Tour Packages is either not available or our suggested alternative (where applicable) is not acceptable to you but is nevertheless fully paid, we shall make a refund in accordance with our Refund Policy.

If you fail to accept our suggested alternative Tour Packages by the specified deadline, we reserve our right to cancel our tentative booking of the same.

6. CHANGES TO ITINERARY

To change your itinerary, you must cancel your booking/reservation and make a new booking/reservation. You agree not to hold Aparu Holiday Sdn Bhd liable in the event you fail to secure previously booked/reserved Tour Packages whether or not for the same period while effecting such new booking/reservation.

All cancellations are subject to the current cancellation policies in force stipulated by the Suppliers and Aparu Holiday Sdn Bhd. You are liable for any additional charges or expenses imposed by the Suppliers and  Aparu Holiday Sdn Bhd in respect of such changes or cancellation.

7. REFUND POLICY

In the event you decide to cancel your booking/reservation, you may be entitled to a refund depending on the current policy in force of Aparu Holiday Sdn Bhd and the Supplier who supplied the Tour Packages to you. As the Refund Policy of different individual Suppliers may differ (the same Supplier may also stipulate different Refund Policies for different Travel Packages), the Refund Policies for different travel packages may differ from travel product to travel product.

8. TRAVEL REQUIREMENTS

It is your responsibility to obtain a visa (where required) and other relevant travel document at your own costs.

Please ensure you have a valid passport for the duration of your trip. If you require any further information on passport or visa requirements please contact the relevant embassies of your destination countries.

9. FORCE MAJEURE

Neither Aparu Holiday Sdn Bhd nor the Supplier shall be liable for damages of any kind arising out of changes to the rates, route, timetable, itinerary in respect of the Tour Packages due to unforeseen circumstances or circumstances beyond our control.